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fulcrum
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Software consultancy & delivery · UK

Bespoke software development, built around your business.

Launch a new digital service or improve how your operation works. Fulcrum combines business analysis, product design and engineering, with one delivery partner from the first decisions through to production support.

You don’t need a technical specification to start.

What would better software make possible?

We work with business owners and operational leaders who need someone to understand the problem and deliver the change.

Offer something new

Turn a new service into software customers can use and your business can operate.

  • SaaS products with accounts and subscriptions
  • Customer portals for requests, documents and orders
  • E-commerce connected to fulfilment and back-office systems

Make the operation work better

Reduce the work lost between spreadsheets, inboxes and disconnected systems.

  • A single view of jobs, customers or orders
  • Connected quoting, approvals and delivery
  • Backend services that move data between your tools

Build where it makes a difference.

Bespoke development is one option. We assess what you already have before recommending more software.

Improve

Configure or extend an existing platform when it can meet the need.

Connect

Integrate systems when the gaps between tools create the work.

Build

Create custom software when your workflow or service needs something different.

Consultancy and execution, together.

You bring the business context and make the key decisions. We take responsibility for the agreed design, engineering and rollout.

  1. Understand the work

    Review the people, process, systems and constraints. Agree what a useful result looks like and how to assess it.

    Outcome: a delivery plan and agreed scope.

  2. Deliver in stages

    Design and build a working solution, test it with the people using it and plan how it fits into day-to-day operations.

    Outcome: usable software and a planned rollout.

  3. Support the operation

    Agree documentation, handover, monitoring and ongoing support. Review changes as the business and its needs develop.

    Outcome: clear ownership after launch.

Delivery example · ONTOUR

The product, the systems behind it, and the work to connect them.

ONTOUR brings together a mobile app, football data services, a public website and cloud infrastructure. It shows the breadth of software delivery involved in a complete product.

The case study covers product architecture, interfaces and delivery scope.

Explore the ONTOUR build

Before you get in touch

Do we need to know exactly what to build?

No. Describe what happens today, who is affected and what you want to improve. We can help establish the requirements and choose an approach before committing to a build.

Can you work with the software we already use?

Yes. We assess the existing systems, available integrations and constraints. Improving or connecting them may be more practical than replacing them.

How is the work priced?

We agree scope and commercial terms before starting. Where the requirements are unclear, a scoped paid discovery can establish the options first. Delivery can then be agreed as a fixed scope or ongoing engagement, depending on the work.

What happens after launch?

We agree the support, maintenance and handover your operation needs as part of the engagement. Ongoing support has its own agreed scope and terms.

Start with the business problem.

Tell us what you want to build or improve, what gets in the way today and any timing or budget constraints. We’ll reply within two business days with questions and a sensible next step.